bdtk Privacy Policy — Your Information Is Our Responsibility

1 Information Collection

bdtk may collect the following types of information from users for the purpose of providing its services. This information is used to manage your account, improve services, and ensure security.

1.1 Personal Identity Information

We collect the following information during registration and account verification:

• Full name (in Bengali or English)
• Date of birth (for age verification — only for persons aged 21 or above)
• Email address
• Residential address
• National ID or passport number (if required)

1.2 Financial Information

Financial information we may collect to process transactions:

• bKash, Nagad, Rocket, or bank account number (for transactions)
• Deposit and withdrawal transaction history
• Payment method details

1.3 Automatically Collected Information

When you visit the bdtk website, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and session duration
• Cookies and similar tracking technologies

2 Purpose of Using Information

bdtk uses collected information for specific and legitimate purposes. Your personal information may be used for the following reasons:

• Account Management: To create, verify, and manage your bdtk account.
• Service Delivery: To smoothly provide betting, casino, and other gaming services.
• Transaction Processing: To securely complete deposit and withdrawal transactions — minimum deposit ৳200, minimum withdrawal ৳1,000.
• Identity Verification: To prevent fraud and unauthorized access.
• Support: To provide assistance via 24/7 Bengali live chat support and email.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Bonuses and Promotions: To deliver applicable offers and bonuses, such as the 150% welcome bonus.

We never use your information for the purpose of selling it to third parties.

3 Information Storage and Security

bdtk gives the highest priority to the protection of your personal information. We implement industry-standard technical and administrative measures to keep your information safe from unauthorized access, modification, disclosure, or destruction.

3.1 Technical Security Measures

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.
• Data Encryption: Sensitive information is stored in encrypted form.
• Secure Payment Gateway: All financial transactions are processed through secure channels.

3.2 Retention Period

Your personal information will be retained for as long as your account is active and for any period required to fulfill legal obligations. Even after an account is closed, we may be required to keep certain records in accordance with regulatory requirements.

4 Information Sharing and Third Parties

bdtk does not sell or transfer your personal information to any third party for commercial purposes. However, in certain circumstances it may be necessary to share information with the following parties:

• Payment Processors: With bKash, Nagad, Rocket, and bank transfer partners to complete transactions.
• Technology Service Providers: Those who work on behalf of bdtk to operate the platform and are bound by strict confidentiality agreements.
• Legal Authorities: With government or legal agencies to fulfill legal orders or regulatory requirements.
• Fraud Prevention: With security partners to detect and prevent fraud or illegal activity.

Any third party is contractually bound to uphold bdtk's privacy standards. We ensure that they use your information only for authorized purposes.

5 Cookies Policy

The bdtk website uses cookies and similar technologies to enhance your browsing experience and maintain service quality.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the website — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand website traffic and usage patterns.
• Security Cookies: Used to detect and prevent fraud.

5.2 Cookie Controls

You can reject or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some features of the website to not work properly.

6 User Rights

As a user of the bdtk platform, you have the following rights over your own personal information. You can contact us at any time to exercise these rights.

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction if your information is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restriction of Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights or submit any request, contact our support team via 24/7 live chat or email.

7 Minors and Age Verification

bdtk services are available only to persons aged 21 or above. We do not collect information from minors and strongly discourage them from using the platform.

• Age verification is mandatory at the time of account registration.
• If we become aware that a user is under 21 years of age, their account will be closed immediately.
• Any information collected in such cases will be deleted except where required by legal obligations.

A note to guardians — if you suspect a minor is using bdtk, please notify our support team immediately.

8 International Data Transfers

bdtk operates primarily to serve users in Bangladesh. However, for technical reasons, some data may be processed on international servers. For any such transfer, we ensure:

• Transferred data will receive equivalent privacy protection.
• All data processing organizations will maintain standards consistent with this policy.
• SSL encryption and other security measures will remain in effect during the transfer.

9 Response to Data Breaches

Should any breach of data security occur, bdtk will take necessary action immediately. Our response plan includes:

• Assessing the severity of the breach and limiting the damage.
• Notifying affected users in a timely manner.
• Informing the relevant authorities.
• Necessary security improvements to prevent recurrence.

If you suspect your information has been compromised in any way, notify our support team immediately.

10 Changes to the Policy

bdtk may update this privacy policy from time to time. This policy may need to be revised due to service improvements, the addition of new features, or changes in law.

• For significant changes, we will notify users via email or platform notifications.
• A revised policy will take effect from the date it is published.
• Continued use of the service after a policy update will be considered as your acceptance of the revised terms.

We recommend that you visit this page regularly and stay informed about the latest updates.

11 Responsible Gaming and Data Protection

bdtk is committed to responsible gaming. Toward this goal, we may collect and analyze information related to users' gaming behavior in order to:

• Identify unusual or high-risk gaming patterns.
• Offer assistance or suggest limits to users when needed.
• Effectively implement self-exclusion requests.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is always ready to assist you.

• Live Chat: Get instant assistance via 24/7 Bengali live chat on the bdtk platform.
• Email: [email protected] — we aim to respond as quickly as possible.

Formal privacy requests or data deletion requests are best sent via email so that a proper record can be maintained.